Route Isabelle
Route Isabelle
L'Islet
01481 723863 Mon - Fri 08:00 - 18:30 | Sat 08:00 - 17:30 | Sunday by appointment
01481 241056 Mon - Fri 08:30 - 18:00 | Sat 08:30 - 12:30 | Sunday by appointment
01481 723863
Route Isabelle
Route Isabelle
L'Islet
01481 723863 Mon - Fri 08:00 - 18:30 | Sat 08:00 - 17:30 | Sunday by appointment
01481 241056 Mon - Fri 08:30 - 18:00 | Sat 08:30 - 12:30 | Sunday by appointment
01481 723863
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Our Dedicated Team

What makes Isabelle Vets special?

Our dedicated team rotate at both of our Guernsey practice locations and as the visiting veterinarian in Sark, offering professional and highly personal service to our owners and their pets. Our Practice is accredited by the RCVS to maintain the highest standards. We are strong supporters of training and developing our staff to be the best at their job, which is reflected in the personal pride every member of our team takes in their role.

Veterinary Surgeons

Veterinary Nurses

Receptionists

Administrators

Veterinary Surgeons

High-quality veterinary surgeons are critical to any veterinary practice. As the largest veterinary practice on the Island, Isabelle Vets always has a strong complement of skilled and experienced vets on hand to care for your pet or animal.  We are accredited by the RCVS Practice Standards Scheme to maintain high standards.  Read about the individual special interests and skills of our dedicated team below. 

David Jeffery

Dr Francis David Jeffery BVMS MRCVS

Director & Veterinary Surgeon

About Me

I qualified from Glasgow University in 1978 and worked in mixed practice in both Hertfordshire and then in equine practice in Essex. In 1983 I moved to Guernsey becoming a partner/director the following year. I would like to believe that I have been influential in developing the Practice to where it is today overseeing the many changes and expansion that has come with time.  I have always owned horses and for many years undertook the bulk of the equine work. I have always had a strong companion animal interest and in recent years this area of the Practice has become my predominant focus. I have a keen interest in cardiology, dermatology, diagnostics and soft tissue surgery. Many clients will recognise me as their ‘G.P.’ for their pet. My lovely wife manages our menagerie of dogs, cat, horses, etc. now the children have flown the nest!

Doreen Ford

Dr Doreen Ford BVMS CertSAS MRCVS

Director & Veterinary Surgeon

About Me

I qualified from Glasgow University in 1995. From there I headed to North Lancashire before settling in the East Midlands for 13 years- obtaining a Certificate in Small Animal Surgery. I am interested in all aspects of veterinary surgery, especially orthopaedics and gastrointestinal surgery. An additional aspect of my work is in teaching part of the fourth-year undergraduate surgical course at the University of Nottingham School of Veterinary Medicine and Science. I joined Isabelle Vets in 2009 and progressed to become a full Director of the Practice. My principal interest is in producing veterinary excellence and in overseeing the progression of the surgical side of the practice which includes the application of the latest surgical techniques. I use my spare time to look after my two lovely children as well as running and enjoying the outdoor delights of Guernsey life.

Sarah-Jane Heathcote

Dr Sarah-Jane Heathcote BSc BVSc Cert AVP (ED) MRCVS

Director & Veterinary Surgeon

About Me

I graduated from the University of Liverpool in 1999.  After an initial spell in general veterinary practice, I moved into equine practice for 11 years before returning to Guernsey in 2012.  I undertook additional equine training and have been accredited by the Royal College of Veterinary Surgeons with a Certificate in Advanced Veterinary Practice in Equine Dentistry.  My interests are veterinary dentistry, equine medicine and orthopaedics.  I am one of the three Directors, and Shareholders, of Isabelle Vets.  I am married with two sons and spend a lot of my spare time with my own animals and at the side of football pitches.

Chris Bishop

Dr Chris Bishop BVetMed MRCVS

Senior Associate & Veterinary Surgeon

About Me

I qualified from the Royal Veterinary College in 1972 and first gained experience in a large mixed Practice in Somerset before moving to Guernsey in 1977 and becoming a Partner in 1979.

I deal with all the domestic species large and small but like most Vets nowadays focus mainly on small animals. I have always been very keen on surgery and working up medicine cases. I am a member of the British Small Animal Veterinary Association and the British Cattle Veterinary Association.

I have kept a menagerie of pets over the years. When off duty I enjoy cycling, boating and skiing.

Sarah Baird

Mrs Sarah Baird BA VetMB MRCVS

Senior Associate & Veterinary Surgeon

About Me

I was born and brought up in Guernsey (my maiden name was Le Page), attending St Saviours Primary School and Ladies’ College. I graduated from Cambridge Veterinary School in 1985 and went to work in a small animal practice in Folkestone. I was delighted to move back to Guernsey in the summer of 1994 with my husband and two children, and I started work at Isabelle Vets the following January.

I work only with small animals (dogs and cats etc.), and I particularly enjoy treating ‘small furries’ – rabbits, guinea pigs, hamsters, etc. I also enjoy doing some administration – insurance claims, health and safety, and overseeing the Practice Standards Scheme.

Corinne Smith

Mrs Corinne Smith MRCVS

Associate & Veterinary Surgeon

About Me

I joined Isabelle Vets in 2004 after qualifying in 2002 as a Veterinary Surgeon from Zurich University and after having worked in the Swiss Alps with predominantly farm animals. In Guernsey, I worked as a mixed practitioner until 2010 when my second daughter was born following which I took a break although still doing the occasional locum for Isabelle Vets. Since 2013 I am full-filling a part-time role doing small animal G.P. duties, mainly at our L’Islet branch. Having always been a cat owner I have a keen interest in feline behaviour. You may also see me walking our dog on L’Ancresse Common or chauffeuring my three children around.

Lucy Le Cocq

Dr Lucy le Cocq BVMS MRCVS

Veterinary Surgeon

About Me

My first 18 months of mixed practice was spent looking after a variety of animals in Rural East Devon, including many working dogs, horses, cattle and sheep. Following this I pursued my interest in farm animal medicine which originally developed whilst growing up on a local dairy farm here in Guernsey. After five years in production animal practice, both in the U.K. and New Zealand, I have returned to my roots as a Guernsey girl. My Passion is for sustainable and efficient farming systems, which I believe can be achieved on farms of any size and system, through proactive herd/flock health planning and preventative medicine. I have experience in herd level disease control, fertility work including scanning as well as enjoying everyday farm cases. This variety of practice has resulted in a key interest in ‘One Health’, the interface between humans, animals and the environment: the role each play in infectious disease is key to this area in all aspects of mixed practice, especially given the close bond between humans and pets which is enjoyed today.

Mairi Bruce

Dr Mairi Bruce BVMS MRCVS

Veterinary Surgeon

About Me

I joined the team at Isabelle Vets as a mixed animal practitioner following my graduation from Glasgow University in 2018. Being a keen traveller and having a genuine interest in all aspects of veterinary medicine, I spent many months abroad whilst at university, spending time working with equids in Morocco, dogs in India and Bulgaria, cattle in New Zealand and even elephants in Sri Lanka. I moved over to Guernsey in August ’18 from my home in Argyll, Scotland. Coming from the rural West coast I’m used to the outdoor life and enjoy keeping active in my spare time, with a particular love for horse riding and cycling.

Veterinary Nurses

Veterinary nurses and veterinary care assistants are by nature caring people and Isabelle Vets presently employs about a number of veterinary nurses and care assistants as part of our dedicated team. 

Aimee Davies

Aimee Davies RVN

Deputy Head Veterinary Nurse

About Me

I have been working at Isabelle Vets since 2007, joining the nurse training scheme and qualifying as a registered Veterinary Nurse in 2010. I am currently studying for the ‘Vets Now’ VN ECC Emergency and Critical Care Certificate as these areas are of most interest to me. Outside of work I enjoy keeping active with gym work, running and dog walking and surfing among many things. I like a good adventure, including  climbing Kilimanjaro in 2016.

Laura

Laura Van Zyl RVN

Veterinary Nurse

About Me

I am a senior nurse who has been nursing at Isabelle’s since 2001 and qualified in 2008. I have numerous responsibilities in ensuring that the hospital and surgical sites run smoothly as well as running nursing clinics. One of my main interests in practice are rabbits for which I am responsible for organising our successful, annual, ‘Happy Hoppy Bunny Month’. I have a love for dogs particularly Dobermans and own a Miniature Pinscher called ‘Miller’. My spare time is spent with my husband and two daughters. 

Demelza Le Ber

Demelza Le Ber RVN

Veterinary Nurse

About Me

I started as a weekend assistant in 2002 while still at school and then became a full-time member of staff as an animal care assistant in 2004 and then joining the veterinary nurse training scheme becoming a qualified RVN in 2009. As a senior nurse in the Practice, I have several areas of responsibility principally as a clinical coach for our trainee nurses. I am also a ‘first aider’, run the practice puppy parties and am the nurse who assists in most of the equine procedures that we undertake. In my spare time, I enjoy walking my German Shepherd Storm and riding my horse, Bob.  

Catherine Ann Vaudin

Catherine Ann Vaudin RVN

Veterinary Nurse

About Me

I am a Guernsey lady who was at the Grammar school before moving to Alderney for nine years to work with the Animal Rescue Society. When I returned to Guernsey, I worked briefly with the GSPCA before joining what is now Isabelle Vets in the early 80s’. I trained for and qualified as the first Registered Veterinary Nurse in Guernsey. 17 years later I had a career change to work in Customer Support for Guernsey Telecoms. I took prompt retirement, but a part-time position became available in 2016 at The Practice and I am in the process of revalidating as an RVN.

Rebecca Gwynne

Rebecca Gwynne RVN

Veterinary Nurse

About Me

I am proud to have recently completed my veterinary nurse training programme with Isabelle Vet’s in-house training scheme, and am now qualified as a Registered Veterinary Nurse.

I moved to Guernsey from Wales, in September 2015, and have worked at Isabelle Vets from the outset. In my spare time, I like to keep fit, making the most of Guernsey’s beautiful beaches and challenging cliff paths.

Hannah Cable

Hannah Cable RVN

Veterinary Nurse

About Me

I am Hannah and I joined Isabelle Vets in the summer of 2015. I am a Registered Veterinary Nurse, having qualified through the Isabelle Vet’s in-house study scheme in 2019. I enjoy every aspect of my job, especially the more exotic patients we get to care for.

In my spare time, I enjoy keeping fit, extreme sports and travelling.

Hollie Stuckey

Hollie Stuckey SVN

Student Veterinary Nurse

About Me

Hi! I’m Hollie and I am a Veterinary Nurse at Isabelle Vets. I joined the team in early 2016 as a receptionist, and I have since moved through to the nursing side of the team to train to become a Veterinary Nurse. I am currently in my last year of training, hoping to qualify by December 2019. I am looking forward to becoming a Veterinary Nurse and the opportunities it will bring.

Sarah Ozanne

Sarah Ozanne SVN

Student Veterinary Nurse

About Me

After University I returned to Guernsey and while searching for that ideal job it was suggested that I try volunteering at the GSPCA and loved it. I volunteered for a year then worked there for a further four years working with a variety of animals, domestic and wildlife where I learnt about treatment, assessment and rehabilitation. Although I enjoyed my time at the GSPCA, I wanted to expand my knowledge and career in animal nursing. I joined Isabelle Vets in Mat 2017, and I am a student Veterinary Nurse. I have a bulldog named Frank, who is a regular patient and enjoys all of the attention.

Charlotte Lewis

Charlotte Lewis VCA

Veterinary Care Assistant & Hydrotherapist

About Me

I moved to the island in April 2016 and began working at Isabelle Vets in March 2017 as their new Canine Hydrotherapist for the new L’Islet practice. I have achieved my level 3 diploma in animal management in 2016 and later went on to gain my certificate in Canine Hydrotherapy March 2017.  While living in England, I had eight months’ experience as a Vet Nursing Assistant and did volunteer work on weekends at a local animal shelter alongside my diploma. 

Bethany Honey

Bethany Honey VCA

Veterinary Care Assistant

About Me

I joined the team here at Isabelle vets in January 2018. I’m joining the team to train to become a veterinary nurse in the future.

It has always been a dream of mine to work with animals as I’ve had pets all my life, mostly cats, and have a love for horse riding, a hobby since the age of eight. In the rest of my spare time I enjoy catching up with friends and family.

Leanne Oliver

Leanne Oliver VCA

Veterinary Care Assistant

About Me

I joined the team in July 2018 as a Trainee Veterinary Nurse. It’s always been a dream of mine to work with animals, having grown up with cats, dogs and hamsters, all of whom quickly became part of the family!

I have six years experience in customer service and create wedding stationery in my spare time. I love spending time with my family, our Border Collie Harvey, Collie Cocker cross Alfie and Rafiki the kitten.

Tara

Tara

Veterinary Care Assistant & Hydrotherapist

About Me

I recently qualified as a canine hydrotherapist in December 2018. I have always wanted to work with and have a passion for animals but especially dogs. I find it extremely rewarding helping them recover from an injury, surgery or just giving an old dog a new lease of life!

I have worked in the customer service industry for over six years, I’m always up for a chat and love to make people laugh!

Receptionists

Veterinary receptionists are the first port of call for our clients and a hugely important part of our quality of service, being the first person you meet when you visit us or call us. Our reception team are an important part of our dedicated team, helping us to run smoothly and efficiently.

Max Jehan - Isabelle Vets

Max Jehan

Head Receptionist

About Me

Having primarily worked in finance for many years, I decided that I wanted to find a new and more rewarding challenge. The opportunity to join the Isabelle Vets team came up, and I could not resist it.

My role, with the rest of the reception team, is to make sure the front-end of the business runs smoothly, clients are looked after in a friendly and professional manner.

I love all animals, but horses are my passion, having ridden since I was a child. My hobbies include boxing and spending time with my two rabbits and cat, as well as my friends.

Heidi Eborall

Heidi Eborall

Senior Receptionist

About Me

I am a Senior Receptionist at the Route Isabelle surgery and have been here for five years. Reception is a very broad term at our vet’s as it includes many aspects of responsibility outside of speaking directly with clients. There is medicine dispensing, technical advice, pet nutrition, merchandising, organising of staff and the overall responsibility of the department to the Directors.

I’m mad about Dachshunds and cats and arrange a monthly “Sausage Meet” for Dachshunds to socialise and play.

Elle King

Elle King

Senior Receptionist

About Me

I’m a Senior Veterinary Receptionist. I help to fulfil the client’s needs alongside seeing to the various animals that walk through the doors. I organise the Lost Pets website alongside other admin areas. I am responsible for supporting the purchasing administrator. If your pet needs medicine or a particular food, I’m there to help. I always show a happy disposition, and It’s always been my dream to work with animals.’

Linda Smith

Linda Smith

Receptionist

About Me

I am a long-term member of the Reception team mostly based at the Route Isabelle Surgery. As a member of the team for of over ten years, I know many of our clients and can give broad information and advice on the many subjects that make the Practice ‘tick’. My principal hobby is dog showing, and I have shown my Papillions and Glen of Imaal Terrier at Crufts.  I would like to think that my knowledge on dog breeds and showing is of help and importance to our clients.

Cheryl Gillingham Le Clourec

Cheryl Gillingham Le Cloarec

Receptionist

About Me

I have worked at Isabelle Vets since 1994 as a receptionist. I order the food and so am responsible for this area of stock management. I am going to be playing a prominent reception role at the new Isabelle Vets L’Islet, surgery. I have been involved in the horse and dog community since a child and enjoy and support my daughter’s equine activities.

Tracey Carter

Tracey Carter

Receptionist

About Me

I joined Isabelle Vets in April 2016 and enjoy meeting the pets and their owners. I have an outgoing personality and try to make visiting the Practice a positive and pleasant experience. I have three rescue pets, two cats, Harley and Cheyenne and a hamster. I like to support local animal events to raise money and awareness for their cause. Seafront Sunday is an example.

Sharon Far

Sharon Far

Receptionist

About Me

I have recently joined Isabelle Vets and am one of the veterinary receptionists. I am a happy individual who likes communicating with our clients. I love all animals apart from spiders and snakes. I am particularly passionate about Labradors and horses, and in my spare time, I enjoy participating in obedience training, walking my two Labradors and spending time with my family.

Administrators

Our Directors, David Jeffery, Doreen Ford and Sarah-Jane Heathcote are responsible for the overall administration of the Isabelle Vets, with the help of our part-time administrators, an integral part of our dedicated team. 

Lisa Ozanne

Lisa Ozanne

Senior Administrator (Accounts)

About Me

My name is Lisa, and I have worked for Isabelle Vets for seven years.  I started as Head receptionist which I did for five years where I also covered the accounts administrator when they were on holiday or sick.  Progression has moved me into a permanent role overseeing general finance in the business with banking, the Pet Health Club and account production. I have always loved my spaniels!

Tessa Lesley

Tessa Lesley RVN

Pharmaceutical and Product Manager

About Me

I started my veterinary nursing training in 1978 at a mixed practice in Winchester where I qualified as a Registered Veterinary Nurse.

In 1986 I moved to Cambridge and spent two years working as a theatre nurse at the University helping to train vet students in theatre technique. In 2003 I moved to Guernsey and the following year started as a nurse at Isabelle Vets.

I now have a part-time role in charge of stock control and medicines as well as items that are used on a daily basis within the Practice.

We have twice weekly deliveries from our wholesaler; occasionally these can be disrupted due to bad weather in the UK or rough seas in the Channel.  This order is carried out electronically using an iPad, but I also order a few medicines from our local pharmacy.

Other duties include routine date checking and keeping the prep-room cupboards well stocked for the nurses.

Nicky Le Galloudec

Nicky Le Galloudec RVN

Administrator

About Me

I started working at Isabelle Vets in December 1993 as part of the reception team. I moved over to veterinary nursing in 1995 and acquired my veterinary nurse qualification in 1999. I have gained certificates in animal nutrition through Hills pet food and became a pet health counsellor through Royal Canin.

In 2002 I gained my assessor status which enabled me to assist in the training of student veterinary nurses.
In 2005 I undertook a pharmacology course which was completed in 2007 via correspondence with the Lynwood school of veterinary nursing.

In 2015 I took on a part-time role in the administrative side and currently share this role with veterinary nursing. I have a responsibility for pet insurance. Cats are my thing!

Lesley Hicks

Lesley Hicks

Human Resources

About Me

After running my own business for over 20 years I decided on a career change in 2002. Since then I have gone on to do PA, HR and Office Management. I believe my strong point is in HR and now with over 10 years of experience behind me, I can say that it is a challenging but also, at times, a very rewarding role.

In my spare time, I love cooking, reading, walking or spending time away in France or Holland. At home, my family have an assortment of animals – a cat, rabbits, tortoise and gecko.